New Patient

Your Pets Are Our Priority


New Patient Form

What to Expect at a Veterinary Appointment

1. Get Settled
We encourage all of our clients to arrive about 10 minutes early to their appointment in order to fill out our New Patient Form.
2. Meet Your Veterinarian
One of our veterinary team members will meet with you in order to review your pet's medical history and discuss any health issues they may be experiencing. This is your chance to ask any questions you have too.
3. Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
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Hospital FAQs

Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
What types of payment options are available?
We currently accept: Cash, Check, Visa, Mastercard, American Express and Discover Cards
Are there payment plans available for my pet’s care?
We recommend applying for Scratchpay. This is a finance company that works with animal medical bills.
Will I be provided with an estimate of costs?
We will provide an estimate upon request for any service we provide.
Should I call ahead to book an appointment?
Yes, we prefer to schedule all appointments to ensure that each patient is afforded the time necessary with our Vet's.
What is your appointment cancellation policy?
We understand issues do arise. Kindly provide 24 business hour notice if an appointment needs to be cancelled. We do have a $40 cancellation fee if notice isn't received.
Do you provide grooming services?
Yes, we do groom dogs. All vaccines must be up to date and it is required to meet with the Vet prior to the first groom. All dogs must be spayed or neutered.
Do you offer behavioral and nutrition consultation services?
Yes
Where can I purchase my pet's prescription and food?
We carry many items in our office. We also have an online store where prescriptons and food can be purchased.
Do you board animals?
Yes, we do board both dogs and cats. All vaccines must be up to date and if not a current client it is required that your pet be brought in for a brief exam to confirm they are healthy enough and has appropriate behavior for boarding. All boarding animals must be spayed or neutered.