New Patient
Your Pets Are Our Priority
New Patient Form
What to Expect at a Veterinary Appointment
1. Get Settled
We encourage all of our clients to arrive about 10 minutes early to their appointment in order to fill out our New Patient Form.
2. Meet Your Veterinarian
One of our veterinary team members will meet with you in order to review your pet's medical history and discuss any health issues they may be experiencing. This is your chance to ask any questions you have too.
3. Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
Hospital FAQs
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
What types of payment options are available?
Cash, Check, Mastercard, Visa, American Express, Discover
Are there payment plans available for my pet’s care?
We recommend using scratch pay if you are in need of a payment plan
Will I be provided with an estimate of costs?
We are always happy to provide an estimate prior to any services being done.
Should I call ahead to book an appointment?
We are an appointment based clinic. Please call to schedule an appointment.
What is your appointment cancellation policy?
We ask that we be given 24 business hour notice in the event you will not be able to attend your appointment. We do charge $40 for any appointment not cancelled properly.
What types of animals do you treat?
We are strictly a dog/cat practice
Do you offer behavioral and nutrition consultation services?
Please let staff know if you have specific questions.
Where can I purchase my pet's prescription and food?
We sell Verus, Hills and Purina food. If there is a prescription food that you are in need of please call.